Business : Decision-Making & Problem Solving

Problem solving is a common everyday activity: from getting the car going when it won't start, to finding out what led to a customer complaint. Problem solving means finding the best way of getting from A to B. In this succinct book, Michael Stevens states that if you understand how your mind is working when you solve problems, you will be able to improve your problem solving techniques. more...

Price: $3.95

Covers the key areas of crisis management from crisis planning and handling a global business crisis to crisis plan execution. Examples and lessons from some of the world?s most successful businesses, including Parsons Corporation, Pepsi Cola, Johnson and Johnson and General Motors, and ideas from the smartest thinkers, including Douglas Hearle, James E Lukaszewski and Fraser P Seitel. more...

Price: $12.99

Decision Making and Problem Solving Strategies will help readers to master of the processes of practical thinking which lie behind effective decision making, problem solving and creative thinking. Using checklists, exercises and case studies it will enable anyone to understand key concepts such as: how the mind works, the principles of effective thinking, how to develop a framework for decision making, how to use a simple model for making decisions and solving problems, how to sharpen up creative thinking skills and how to develop their thinking skills in the future. more...

Price: $17.95

Whether we know it or not, most of us use our improvisational skills every day in the workplace when we deal with clients and colleagues. Improv Yourself shows the reader in clear detail how to use and hone improvisational skills for better business interactions and a more productive work environment. more...

Price: $24.95

This book is an invaluable desk reference for facilitators, leaders, coaches and anyone who wants to engage in more effective learning and decision-making conversations. It offers over 1700 rich questions that you can borrow or adapt to improve your inquiry skills, and provides clear frameworks that point to when, where, and why particular questions are most useful. more...

Price: $42.00