Business

Stan Rosenzweig, has started, built and sold five businesses and uses his experience to demonstrate what works. In Smart Telemarketing, second in the three book "Smart" series based on his award winning column, Rosenzweig provides dozens of right ways and wrong ways to generate a full day's worth of sales leads and close them before lunchtime. This book is a template for telemarketing success and covers several topics including: 10 indispensable rules for making telemarketing sales, new ways to give your telemarketing some zip, 4 best ways to improve telemarketing sales, 4 ways to improve the effectiveness of those who work for you, 10 worst cold call faux pas and what to do about them, and the very best ways to use voicemail to make more sales. A must-have book that looks at the diversified dimensions of telemarketing and treats them with the light hearted respect that can only be learned from years of experience. more...

Price: $6.95

Do you wish that your selling over the telephone could be more effective? Are you worried that you don't give the right impression to customers? If so, you need a crash course in improving your telesales techniques. more...

Price: $3.95

At last, an accounting book for the numerically challenged. more...

Price: $16.95

The cointegration revolution has had a substantial impact on applied analysis. The methods for conducting this analysis are sketched out, reminding the reader of the ideas underlying them and giving sufficient background for empirical work. The treatment can be used as a textbook for courses on applied time series econometrics. more...

Price: $32.00

The New York Times Bestseller!. Learn how to keep your cool and get the results you want when emotions flare. When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. You'll learn how to:.:.; Prepare for high-impact situations with a six-minute mastery technique.; Make it safe to talk about almost anything.; Be persuasive, not abrasive.; Keep listening when others blow up or clam up.; Turn crucial conversations into the action and results you want. Whether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again. more...

Price: $16.95