Computers : Business Software

Software documentation forms the basis for all communication relating to a software project. To be truly effective and usable, it should be based on what needs to be known. Agile Documentation provides sound advice on how to produce lean and lightweight software documentation. more...

Price: $40.00

A First class handbook in databases for first-class learning more...

Price: $17.95

This guide provides Excel users with an excellent tutorial and help tool, offering simple answers and solutions for any problem or question. This learning tool contains an amazing collection of tips, tricks and shortcuts, including some that have never been seen before. more...

Price: $20.00

Shows readers how to use Outlook as an effective and powerful solution for managing and organizing e-mail messages, schedules, tasks, notes, contacts, and other information as they are specifically applied in a business setting Discusses managing and maintaining current customers and how to control customer interactions Explains the process of using checklists and matching them with Outlook applications-from bulk mailing to planning a telemarketing campaign Addresses how to build a prospect profile with an action plan for follow-up until the prospect becomes an active customer Provides step-by-step examples on how to set up and use Business Contact Manager more...

Price: $24.99

Using Microsoft Dynamics CRM, companies can empower employees to increase sales, improve service, enhance customer satisfaction and retention, and drive greater value from every customer relationship. Microsoft Dynamics CRM 4.0 Unleashed presents start-to-finish guidance for planning, customizing, deploying, integrating, and managing Dynamics CRM in your unique business and technical environment. Authored by two leading Microsoft Dynamics implementers, this book systematically explains how the system works, why it works that way, and how you can leverage it to fullest advantage.  . Drawing on their unsurpassed experience with Microsoft Dynamics, the authors present clear examples, proven best practices, and pitfalls to avoid in using every significant Dynamics CRM capability. This book’s far-reaching coverage ranges from Dynamics CRM’s sales, marketing, and customer service features to its automated workflows; from Outlook and Office integration to reporting and security. Along the way, the authors offer independent insight into Dynamics CRM’s most powerful new features, from its improved interface to its new mail merge and data migration tools.  . Microsoft Dynamics CRM 4.0 Unleashed is for every IT professional who intends to work with Dynamics CRM, regardless of their experience with Dynamics or other CRM solutions. The authors thoroughly introduce all the basic concepts and techniques you’ll need, while also providing example-rich, realistic coverage of advanced Dynamics customization, extensibility, and integration: information that is available nowhere else.   DETAILED INFORMATION ON HOW TO….  . ·        Set up, configure, and maintain all facets of Microsoft Dynamics CRM in any organization or industry. ·        Thoroughly understand both the on-premise and hosted versions of Dynamics CRM. ·      more...

Price: $47.99