Computers : Business Software

Business processes are the production lines of the new economy. When they fail us, our products and services fail our customers, and our business fails its owners. The more businesses change, the more they must concern themselves with their stakeholder relationships and manage their processes so that technologies and organization designs have a common business purpose. This book shows you how to deliver integral processes and helps you build a fully process-managed enterprise. The Process Management Framework provides the strategic guidance and tactical steps to make the switch. Encompassing eight phases, the Framework migrates organizational and process transformation through strategy, design, realization, and actual operations. For each phase, this book provides detailed descriptions of the steps, their inputs, outputs, guides, and enablers, as well as the tricks, traps, and best practices learned by experienced practitioners. It also covers the related disciplines of managing programs, risk, quality, projects, and human change, and how process management is the key to ensure a fit among all these areas. For those of you about to embark on a process journey, this book provides a compelling call to action, a guide for management, and an invaluable reference. Learn the concepts and transform your business! See why process management is an inevitable trend that won't go away. Understand why relationship management needs effective processes to work. Define your stakeholders and determine their needs. Discover what other organizations have done to manage processes successfully. Explore a complete framework for managing business, process, and human change. Apply your knowledge to manage process projects effectively and efficiently. Learn what to do and what to avoid in every step. Develop processes to align technology, organization, and facility transformation. Gain cross-organizational acceptance of process and personal change. Anticipate objections and proactively man more...

Price: $36.00

The Complete Project Management Office Handbook, Second Edition identifies the PMO as the essential business integrator of the people, processes, and tools that manage or influence project performance. This book details how the PMO applies professional project management practices and successfully integrates business interests with project goals- regardless of whether the scope of the PMO is limited to managing a handful of specific projects or expanded to oversee the total practice of project management within the organization. The book first considers the five stages of PMO capability, each benchmarking a particular level of capability achieved if functions are fully implemented. Each stage is also indicative of the organization's maturity in project management, with the PMO's role and responsibilities advancing from project management oversight and control at the lower end of the competency continuum to strategic business alignment at the higher competency stages. This revised edition then examines 20 function models that can be used to guide the organization through the deliberation and the development of PMO operational capability. These models suggest what project management capability can be realized through comprehensive implementation of each PMO function. Providing project and business managers with a starting point that enables them to achieve desired results from project management, The Complete Project Management Office Handbook is an important resource for everyone involved in making project management work effectively within the organization. more...

Price: $89.95

Organizations waste millions of dollars every year on failed projects. Failure is practically guaranteed by poor or incomplete requirements that do not properly define projects in their initial stages. Business analysis is the critical process ensuring projects start on the path toward success. To accurately determine project requirements, business analysts must be experts at business, communication, facilitation, negotiation, and this book is a step-by-step manual for honing these skills. Drawing from the author's more than 20 years in industry and ten years in teaching, Determining Project Requirements provides the essential techniques for business analysis. The book steps through each analysis phase from the initial idea stage to the final defined and validated requirements. The book covers the professional role of business analysts, the evolution of business analysis, and current and emerging standards. A practical example running throughout the book demonstrates how to nail down customer requirements for all levels of the organization and make sure project teams fully understand what customers require. It also explains how to select the appropriate techniques for analyzing different types of projects and for eliciting a broad range of requirements. The book includes exercises, best practices, tools, templates, and customizable solutions, as well as two examples of the Business Requirements Document. The book thoroughly explores the business analyst's role in different organizations, the difficulties in capturing requirements, and the tools that assist the analysis process. With readily applicable theories, tools, and techniques, Determining Project Requirements provides a foundation for formalizing business analysis processes and ensuring project success within the readers organization. more...

Price: $59.95

This guide provides Excel users with an excellent tutorial and help tool, offering simple answers and solutions for any problem or question. This learning tool contains an amazing collection of tips, tricks and shortcuts, including some that have never been seen before. more...

Price: $20.00

With the Excel & Access Study Pack you get two books in one and everything needed to become proficient in both Excel and Access. In writing this guide, we have been very careful to make the tutorials as generic as possible, not based on any particular version of Word & Excel. The information contained in this book covers the essence of the applications covered. That is, the topics taught are valid for all versions of both applications. We believe that it is in the interest of our readers to learn the topics that make up the essence of the applications. Version-specific features can always be learnt while using a particular version an application. more...

Price: $13.97